Terms of use

These terms apply to the Aureqo public marketing website and its business-enquiry forms.

Effective date: 11 September 2026.

1. About these terms

Aureqo is a customer-facing laboratory software brand operated by CEOFlowStudio, ABN 84 347 045 037, Australia. These terms govern access to and use of this website, its public content and its enquiry forms. They do not create a subscription, pilot, service-level commitment or other product contract.

2. Website content and product status

Website content is general information for business evaluation. AureqoLab and AureqoEq are in active development. Future Products are exploratory concepts. A product, feature, pilot, service or release date is not promised merely because it is described on this website.

Aureqo products are intended to support laboratory operations. They do not replace a laboratory’s quality system, professional judgement, scientific responsibility, accreditation obligations or regulatory responsibilities. Software-supported records do not by themselves establish compliance, accreditation or a regulatory outcome.

3. Permitted use

You may use this website for lawful business or personal information purposes. You must not misuse the website, interfere with its operation, probe or bypass its security, introduce malicious code, scrape it in a way that imposes an unreasonable burden, impersonate another person or submit information that you do not have the right to provide.

Enquiries must be accurate and suitable for a business conversation. Do not submit patient information, clinical data, laboratory results, credentials or other regulated or confidential laboratory records through this website or its forms.

4. Enquiries and communications

A form submission is a request for a response. It is not an offer, acceptance, subscription order or commitment by either party. The Website does not make AureqoLab, AureqoEq or any pilot generally available. Any walkthrough uses demonstration data. Any walkthrough, pilot, custom work, subscription or other service will require separate scope, availability, commercial terms and written agreement where applicable.

If you ask Aureqo to contact you about a walkthrough, the permission you give applies to responding to that request. It does not by itself subscribe you to a marketing mailing list.

5. Intellectual property

Unless otherwise stated, Aureqo and its licensors retain rights in the website, text, branding, graphics, software and other content. You may view and use public content for the permitted purposes above. You must not reproduce, adapt, publish, commercially exploit or remove proprietary notices from content except where permitted by law or with written permission.

6. Third-party services and links

The website may depend on or link to third-party services, including hosting, email, storage, analytics or external reference websites. Those services and websites are controlled by their respective providers and may have separate terms and privacy notices. A link does not mean Aureqo endorses a third party or that the third party endorses Aureqo.

7. Availability and changes

We may update, suspend or withdraw website content or form functionality, including for maintenance, security or operational reasons. We do not promise uninterrupted availability, a particular response time, error-free operation or that content will remain current. We may update these terms by publishing a revised version on this page; the effective date identifies the current version.

8. Disclaimers and Australian Consumer Law

To the extent permitted by law, website content and forms are provided without warranties that they are complete, current, suitable for your circumstances or available at all times. You are responsible for evaluating whether any product or proposed arrangement is suitable for your organisation and for obtaining professional, technical, privacy, tax or legal advice where appropriate.

Nothing in these terms excludes, restricts or modifies any right, guarantee, warranty, remedy or liability that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law. Where the law permits a liability to be limited, Aureqo’s liability is limited to the extent and in the manner permitted by law. To the extent permitted by law, each party is responsible for loss in proportion to its contribution, and responsibility is reduced to the extent the other party or a third party caused or contributed to that loss. These terms do not create a warranty, service level, refund entitlement or other commitment that is not separately agreed.

9. Suspension and termination

We may restrict or suspend access where reasonably necessary to protect the website, other users, third parties or our rights, or where use is unlawful or materially breaches these terms. You may stop using the website at any time. Provisions that by their nature should continue, including intellectual-property, disclaimer, liability and interpretation provisions, continue after use ends.

10. Governing law

These terms are governed by the laws applicable in Australia. Subject to any non-excludable rights and any applicable jurisdiction rules, disputes relating to the website are to be dealt with by the courts exercising jurisdiction in Australia.

11. Contact

For general enquiries, contact hello@aureqo.com.au or use the Contact page. Privacy questions can be sent to privacy@aureqo.com.au.